Customer Testimonials
Our salesman Bill was a joy to work with, the finance process was not, Kept sending us more and more requirements as we fulfilled them instead of giving us a complete list of requirements for the financing, The whole process was tedious and could have been much faster and effeciant, Thanks to Bill's great personality we didn't give up and now we are the proud owners of a safe and reliable vehicle,
We recently bought a 21 rt challenger from Matthew he was extremely helpful in making the process very smooth. The other employees I interacted with were very friendly and were ready to help in any way there is a lot to be said for the smaller home town feel of a dealership like pickney cdjr thank you again for the smooth experience.
Always roll out the red carpet and treat you like royalty! 10⭐ service every time!
The process of buying my leased car went very smoothly. Dean Moen was very helpful and explained each document that required my signature. I was pleased with the service.
Excellent communication. Great service, very professional. Highy recommended. Andrew from the Sales department was very friendly, professional and helpful. They treated me with respect and Integrity. Family and freinds have been told! Thank you again.
Went smooth for the most part. Had a few smaller concerns, but the customer service dept was right on it
I recently purchased a 2021 Chrysler Pacifica that was coming off an executive lease that my friend had for the past two years. It was an unusual transaction that was facilitated with the help of Bill Miasel. But I have to say I've had two Jeep products taken care of at Pinckney for the past 14 years and what keeps me going back is the professional and friendly service I receive from Erica Sawallich in the service department. I'll keep coming back.
Only dealer in the area that had the car I was looking for. Bill Miasel was a great salesman and I look forward to working with him again in the future.
Great experience with the Service Department at Pinckney Jeep for my 2022 Wagoneer. All my concerns/issues were resolved quickly even though parts needed to be ordered. Greatly appreciated Pickney Jeep doing warranty work even though I bought the vehicle at another dealership. Best dealership I have ever worked with!
I want to write a special thanks to Bill Miasel . The best salesman. He definitely took pride out of his work, making sure his clients understand the vehicle you’re purchasing. Bill Miasel has the best customer service ever. It went as smooth as my Jeep. Thank you Bill.
I just picked up my third jeep from Brian Carruthers at Pinckney Chrysler, 2 Cherokee Trailhawks, now a Certified Used Grand Cherokee Limited. I can’t say enough good things about this dealership and its staff. There were a few small tweaks needed with my Grand Cherokee and Brian got it taken care of! No matter what I have going on when I come to Pinckney Chrysler, I always leave with a very fair deal and the vehicle I wanted. I had my first experience with the service team, and everyone in service was extremely friendly and helpful. Salesman Bill was ...
Great experience! Julia was super friendly and made me feel comfortable by just being herself. Very professional and going above and beyond to make sure I had everything I need (and didn’t know I needed lol) with my new gladiator.
I have been with Pinckney Chrysler for many years. I just bought my 3rd Jeep & Brian. Carruthers was my sales rep all three times & is so knowledgeable & helpful. He has helped me find exactly what I want each time. I also get my Jeep serviced there & they are great too!
I started my search for a Wrangler with my local Highland, MI Jeep dealer, but they wanted almost $500 / month for a lease on a $35k Jeep. I went online and found Pinckney Didge Jeep and worked with Andrew Johnson. He did everything he said he would and for the exact Jeep got me into a lease for ~$150 LESS with the same cash.out of pocket. There were no back and forth games with the sales manager or ignored calls either. He provided a fair price the first time and I spent less.than 45 minutes at the dealership signing paperwork and ...
Brian Carruthers was the best car dealer salesperson that I've had!!! Very honest, willing to negotiate and made the whole process of a vehicle purchase simple!!! Could not be more happy with this purchase!!! Deb Smies
Brian Carrauthers again was an awesome salesperson! 2nd car in 3 weeks! Thank you again
Had an issue with my Durango, Sean in service went above and beyond to help. Ask for him in service he does an amazing job!
This team is great to work with - helpful, courteous, and had the right vehicle for us. I requested some add-on accessories; they had and installed them while we finished up the paperwork. Everything in 1 day!
Bill Miasel was awesome. No pressure sale like alot of other dealers. Very helpful and friendly!! Thank you again Bill!!
Bill was very professional yet very friendly and low pressure at the same time helpful in answering any and all question would definitely recommend to everyone
Great friendly low pressure. Great experience. Will go back For my next car. Would recommend friends and family.
Honestly, I usually dread going to a dealer when my car needs to be repaired. However, I have never met a car dealer like Dan Hall and his associates! They were all very kind, generous, and stayed in good communication about the repairs needed. I cannot recommend this dealership more highly! I have one complaint and that is I can only give them a five star rating when they deserve at least a 50 star rating!
Bill was extremely helpful and none pushy. My wife and I would highly recommend Bill and Pinckney Chrysler.
Bought a pacifica from sales person Bill on Monday was very seemless no problems that even let me trade my old rusty vehicle great experience. Have lived In pinckneg over 40 yrs first yikes in the place but won't be the last great job to all!!!
Purchasing a used vehicle through Pinckney C.D.J.R was very efficient and non-stressful. Matthew was easy to work with and very helpful!
Pinckney Chrysler Dodge Jeep Ram is the most genuine dealership I have ever dealt with!! Andrew was my salesman and made my buying experience an extremely pleasant one! Very knowledgeable and professional. Never pushy! I highly recommend this dealership for your next vehicle purchase!!!
Pinckney Chrysler is top notch!! Ashley was my salesperson, she was very helpful and transparent with every detail. She went above and beyond during my buying experience. Greatly recommend Pinckney Chrysler for your next purchase. See Ashley she is the best!
The best dealership in Michigan. The car is perfect and the staff couldn’t have been more helpful. Mr Bill was a pleasure to work with and Dan Hall is one amazing person. Love him and his family❤️
My wife and I have purchased 3 Jeeps and a Ram 1500 over the past 8 years. Their sales and service departments are outstanding. Friendly, courteous and caring. In fact, we've made friends there and feel like family. Highly recommended!
I highly recommend Pinckney Chrysler Dodge Jeep Ram for all of your new and used vehicle purchasing needs. They amazing sales and finance team at Pinckney just found me the absolute most perfect Jeep Wrangler 4xe. They made the experience easy and fun. I could not be more satisfied. I am head over heels in love with my new Jeep. Can not wait to pop the top off this summer!
Bill Maisel did a good job of walking us through the process to acquire the 2016 Wrangler. The vehicle will be a good choice to tow behind our RV.
We purchased a used 2007 RAM 2500 pick up truck from Pinckney Chrysler. This was an online purchase. The truck was exactly as described. The salesman, Mr. Bill, was great to work with. I highly recommend both Pinckney Chrysler and Mr. Bill and would purchase from them again.
I highly recommend Pinckney Chrysler. Had an excellent experience dealing with Wayne McGregor. He explained all my options for purchasing my 2019 RAM 1500. Made purchasing it a simple process by contacting my insurance company and getting my plate mailed to me within a week. It was well worth the hour drive. I will be back for my next vehicle in the future.
I highly recommend Pinckney Chrysler Dodge Jeep Ram to anyone who is need of a new or used vehicle. The sales staff was knowledgeable and fair. They got me into the truck I wanted at a very competitive price. Mr. Bill was great to work with, he is funny and he did a great job. The used car sales manager John Sypniewski went above and beyond for me and I feel like he gave me an excellent deal. The finance manager Scott Mayes worked really hard to get me financed because it was a Saturday and the truck I bought ...
Wayne McGregor was a very good salesman and was great to work with. This is my second Jeep Compass I have leased from Pinckney Chrysler. They have a great service department also
This was my first time purchasing from a dealer (all others in the past were private sales)...and I gotta say, it was a very pleasant experience with this dealer! Tyler was my salesman, and was very friendly and never really came off as someone who was pushy or "in a rush to get me out the door." Got an excellent deal on a 2015 Dodge Dart with low miles, and it was well worth the 1 hour 15 minute drive to look at and eventually purchase the vehicle. Sales process was good overall, despite some of the inconveniences due to ...
Mr, Bill was great. I was treated like we knew each other for years. Everything was prepared accurately in advance of my arrival, which made the purchase process a pleasant experience. All of my questions were answered immediately and accurately which made my decision making easy. I have purchased automobiles from other dealers over the years and none of them compare to the service provided by Mr. Bill. At the other dealers I would usually be there for hours finalizing the purchase. The service provided by Mr. Bill during my purchase should be recorded and made into a customer service ...
Great experience buying my daughter her first car!! Sergei Kharin and staff provided excellent service and came down in price to meet my daughters budget!
My buying experience I must say was a great experience!!! Andrew Johnson was my salesman and did a very good job! I felt no pressure from him and very comfortable! Would highly recommend him along with the dealership!!!
Bill is an outstanding salesman and person. If I could give him a 10 I would. I bought a new Jeep Gladiator from him and love it. Thanks so much Bill. Thomas D. Coogan of Pinckney
Pinckney Jeep found new the exact wrangler I was looking for, gave us a great price and made it easy to seal the deal! Even delivered the vehicle to me so I didn’t know to go out of my way. Caleb was a great salesman and would highly recommend working with him.
This was the easiest new vehicle purchase I have ever had! Tyler was very knowledgeable and helped me find the best vehicle for the best price, and had it deliverd to my front door!
I couldn't be more pleased with my experience at Pinckney Chrysler. Dealing with John, Tyler & Scott was a delightful experience. Not only did they have the utmost respect and professional attitude but never pressured me into making a decision and took the time for me to feel comfortable with the major purchase decision I was making. This is how buying a car in 2020 should be and I couldn't recommend them anymore. I will absolutely be buying my next car from Pinckney Chrysler.
The guys at Pinckney are the best. Great experience from start to finish. Thanks for finding us a vehicle that worked for our budget and style. Would definitely buy from them again.
I got an excellent deal on a 2020 Ram Pickup Truck. The whole process was efficient and smooth. My salesperson Tyler was extremely friendly, attentive, and knowledgeable. I already knew the vehicle I wanted and went in on Black Friday for the employee pricing deal. After looking over the options and a quick test drive, we settled on a deal and made an appt. for me to come back later that day to pick up the vehicle. When I came back, I was out the door in under an hour. Paperwork was fast and easy, and I love the vehicle at ...
I recently leased a 2019 Ram from Dan Hall Pinckney and was blown away with their customer service. Sergei went above and beyond to locate the truck that fit all of my requests. The staff is responsive, friendly and very professional. They have made a loyal customer out of me and my family. Highly recommended!
Had a bad experience at another dealership and a friend recommended Pinckney Chrysler. They made me feel like family, helped me get the vehicle I wanted at the perfect payment. Would recommend to anyone.
Eric Schram is friendly & helpful. He's been my go to guy for issues, question s & hooks me up with new lease vehicles since 2012.
This is the Best Chrysler Dealership in Southeastern & South Central Michigan. I see a Chrysler Dealer in Ann Arbor Area with a much higher rating. This is Very Sad! The service @ Pinckney Chrysler is phenomenal! I have never seen an owner of the Dealership sit at a Salesperson's desk and chat with customers. Also, Dan Hall visits the Customer Lounge to ensure Pinckney Chrysler Customers are treated with the utmost respect!!!
Dan Hall himself made sure that our family's first foray into new car purchase was memorable for all the right reasons. Everyone was not just tolerant, but welcoming of our little ones running around the dealership, and they went to great extremes (700+ miles away!) to get exACTly the right version we wanted. We are just tickled pink--we drove from over 25 miles away and it was SO worth it!
Great Service Department,, Quality work done on time at a fair price. You can trust this dealership ! They follow up on problems as shown and let you know what service they recommend next.
As always, great service, friendly people and comfortable waiting area. Have been a long time customer and will certainly buy my next vehicle from this dealership
the service advisors were accommodating and the service technician was efficient. everyone was very friendly. they took good care of me. had a great experience.
Wonderful staff, great to work with. We got a great vehicle (1 year old) for an excellent price. The car had very low mileage and was in great condition. We wouldn't have been able to afford a car like this elsewhere. Couldn't be happier!
We have been customers here for over 15 yrs. Unlike other dealerships we have been to everyone here is friendly and helpful. They have the best prices and the best service! I highly recommend them. Our salesperson Eric is great!
Unbelievable customer service. I had a medical situation that prevented me from picking up my car in for warranty work. Before my wife and I could try to come up with a solution, Erica the Service Mgr said, "Don't worry about it. I'll have a couple of the guys bring it back this afternoon." How many places do THAT these days!